Case Study: Department of Defence

24 October 2022 Stacey Fernandes

Our experienced team provides management, technical delivery and sustainment expertise to the country’s largest SAP implementation programs including Delivery Modernisation, Defence ERP and GovERP. We hold considerable experience delivering and managing both individual resources and teams of more than 20 to support our client’s outcomes. Accessing a network of more than 2500 AGSVA cleared resources, our deep SAP expertise and national capability allows Calleo to deliver skilled resources to our clients on short notice, often within as little as one business day. The Calleo team take great pride in delivering client focused, personal, and bespoke solutions to meet our client’s needs. Calleo’s SAP Delivery capability is highlighted by the below Case Study.

Client

In 2019, Calleo was selected by several divisions of the Department of Defence to provide approximately 15 SAP resources to support their ERP implementation. The requirements spanned Management, Financial, Functional and Technical delivery resources. Today, Calleo provide over 30 SAP resources to the Department across the country, with resources located in Canberra, Melbourne, Brisbane, and Sydney. All Calleo resources hold AGSVA clearances of (typically) NV1 or higher.

Brief

Calleo was engaged to deliver multifunctional, nationally dispersed teams of more than 30 resources to assist the Department with the management, build and deployment of SAP ERP systems.

Solution

In close consultation with stakeholders from several divisions of Defence Calleo co-designed a common skills matrix and assessment process to successfully onboard more than 30 resources across the country. This includes resources for full-time as well as part-time engagements across the below skill sets, with engagements ranging from 3 to 36 months.

SAP Human Resources Lead
SAP Asset Management Lead
Finance Process Lead
Data Process Lead
SAP Data Analysts
SAP Reporting Analyst
Business Process Specialists
Finance Reporting Lead
Finance Solution Lead
Ui5 Solutions Developers
ABAP / BW Specialists
Data Services Specialists
FICO Specialists
SAP Functional Consultants

Our approach

The Calleo team take great pride in delivering client focused, personal, and bespoke solutions to meet our client’s needs. Calleo arranged pre-engagement meetings with key stakeholders from varying divisions to form a holistic view of the requirements. Through co-designing a consistent, comparable assessment process Calleo presented shortlists against individual requirements. Understanding the importance of providing a high functioning team, Calleo facilitated pre-engagement meetings with resources and appointed leads across core capability areas, allowing our teams to rapidly deliver results.

Capability

Co-designed a bespoke assessment process
National capability – Canberra, Melbourne, Sydney, Brisbane
Managed and upgraded over 20 AGSVA clearances
Delivered a flexible resourcing model – both full-time and part-time resources

Outcome

Calleo were proud to support the Commonwealth’s largest, most complex SAP implementation. We provided highly skilled, cost-effective resources and built an outcomes-based team culture to rapidly deliver and manage our client’s outcomes.

Key stats

30 AGSVA cleared resources delivered on schedule
National resourcing across Canberra, Brisbane, Melbourne, and Sydney
Delivered functional, outcomes focused teams
Provided augmentation flexibility, allowing our clients to access skills for multiple concurrent projects