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Rehabilitation Support Officers

Our client provides rehabilitation services to eligible members and it is  designed to help someone adapt, manage and recover following their service-related injury or disease. The team is responsible for assessing eligibility, coordinating a suitable provider, assessing and approving plans, monitoring progress and closing plans.
Duty Statement
Rehabilitation Support Officers are required to exercise delegation to approve and monitor rehabilitation plans and liaise with both clients, providers, and relevant internal stakeholders in regards with the creation and ongoing management of these plans. Specific duties including assessing client eligibility, coordinating suitable providers, assessing, approving and monitoring plans and plan closure activities. 
Commencement Date
As soon as possible
Order Term/End Date (noting any extension options) 
30 June 2022 – 12-month extension option

Australian citizens 
Duties include: 

  • Provide advice and guidance to clients and providers in regards with  rehabilitation and compensation services.
  • Identify high risk/complex clients and implement strategies to ensure client safety, which may include referral to appropriate management areas within the Department or establishing case conferences with internal mental health professionals and team management.
  • Monitor and manage external provider progress.
  • Liaise with internal stakeholders to progress cases, provide supporting information or access additional services in the Department. 
  • Contribute to the development of a cohesive and supportive team environment.
  • Undertake additional duties as requested.

Other duties: 

  • Supports strategic direction    
  • Achieves results
  • Supports productive working relationships  
  • Displays personal drive and integrity
  • Communicates with influence 
If interested, please apply directly through the links provided. Alternately, contact Kalpana Palaniyappa for more information.
Kalpana Palaniyappa
0403 200 666  

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