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Outreach Program Coordinator – Melbourne

APS 6 Outreach Program Coordinator
The Outreach Program Coordinator will work under the direction of the Director and perform the below duties:  

  • Direct provision of high-quality clinical services including initial intake, assessment and referral, evidence-based counselling, case management and case coordination as required.
  • Collaboratively manage and coordinate the regions Outreach Program through liaison and negotiation with management and staff through:

o Contribution to the continuous quality improvement of the Outreach Program at both region and national levels.

o Coordination and participation in the selection, orientation, and resourcing of suitably qualified and experienced outreach counsellors 

o Facilitation of the delivery of high-quality clinical outreach services for eligible clients in rural and outer metropolitan areas 

o ensuring referrals are appropriate, timely and accompanied by relevant written client and administrative documentation

o applying quality assurance procedures to ensure all aspects of outreach counsellors’ clinical practice, reporting and invoicing meet contractual requirements

o providing information, debriefing, and support, but not clinical supervision, to contracted service providers as appropriate

o ensuring staff with outreach area coordination and/or administrative responsibilities are informed of national and region policy and procedure updates

o further development, maintenance, and management of a database of contracted counsellors

  • Liaising and forming partnerships with other Government departments, ex-service organisations, community health and welfare agencies, and all other organisations involved in meeting the identified needs of veteran and defence force communities and families.
  • Participation in and contribution to ongoing learning and development activities and maintenance of professional status.
  • Participation in community development and service promotion activities.
  • Participation in program evaluation and research activities, contributing to project management activities that implement strategic directions and quality improvement recommendations, and providing feedback for the ongoing development of clinical policy and procedures.

Commencement Date
Order Term/End Date (noting any extension options)
12-month initial contract with a chance of extension.
Melbourne, Victoria
Mandatory Skills and Experience  

  • Qualifications as a registered Psychologist / Mental Health Occupational Therapist / Mental Health Registered Nurse with full AHPRA registration, OR
  • Qualification as a Social Worker eligible for membership of the Australian Association Social Workers (AASW) and be eligible to apply for Mental Health accreditation.


  • Working with Children (WWC) and/or Vulnerable People Checks/Clearance.

If interested, please apply directly through the links provided. Alternately, contact Kalpana Palaniyappa for more information.

Kalpana Palaniyappa
0403 200 666  

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