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Clinical Practice Officer – Sydney

We are seeking applicants for an APS 4 Clinical Practice Officer position, located in Sydney, NSW. This is a full-time role, 5 days per week (37.5 hours in total).

  • 12 month contract (with a possible 36 month extension based on operational requirements).

Mandatory Qualifications and Working with Children/Vulnerable People

  • Working with Children (WWC) and/or Vulnerable People Checks/Clearance must be obtained prior to commencing in the position.

The Clinical Practice Officer (CPO) is responsible for managing the centre operations and any support functions allocated to the position. This may include work focused on the core service delivery elements of In-centre counselling, Outreach, Groups and Community Engagement. 

The Clinical Practice Officer provides support in areas of financial, human resource, property and contract management and works within a quality improvement framework. The CPO will contribute to the development and implementation of processes to maintain efficiencies and improve service delivery outcomes. They will collaborate and connect with other regional offices, government and community services to deliver a quality, holistic service.

  • Deliver a professional, efficient and welcoming reception service
  • Client appointment and SMS reminder service
  • Counsellor support: diary management, room bookings, administrative support
  • Service Delivery Support (allocated functions may include the following tasks)
  1. Outreach: billing and invoicing, recruitment and on boarding support, compliance and audit checks, reports
  2. Groups: compliance and audit checks, event management, reports
  3. Community Engagement: event management, resources, reports
  • Office Management and Executive Support
  • Assist the Practice Manager in the supervision and work allocation to Service Support Officers
  • Assist the Practice Manager in the management of the centre’s property, resources, assets and IT requirements
  • Provide secretariat and administrative support for the region’s meeting schedule
  • Finance and Contract Management
  • Assist with managing contracts and associated documentation
  • Manage the region’s clinical supervision contracts, official orders and attendance/invoice register
  • Reconcile credit cards and ensure regional invoices are processed accurately and timely

If interested, please apply directly through the links provided. Alternately, contact Kalpana Palaniyappa for more information.

Kalpana Palaniyappa
0403 200 666  

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