This is a designated position in accordance with s42, Discrimination Act 1991 and is only open to Aboriginal and/or Torres Strait Islander people. Aboriginal and/or Torres Strait Islander heritage is considered essential and therefore a Confirmation of Aboriginality may be requested.
We are seeking an experienced Assistant Director to be responsible for the day-to-day management of staff, administration and service delivery and management of the NBHF as a remote workplace. This includes managing a team of liaison officers and support workers, procuring services and managing contracts, working closely with other areas of the ACT Health Directorate to ensure the NBHF is properly maintained, safe and secure.
You will work collaboratively with many stakeholders to ensure all activities are delivered in accordance with the policies, procedures, aims and objectives of the service. You are the first point of contact for information and support about NBHF management issues.
You will design the programs that are delivered at the NBHF. This includes managing the participant assessment and onboarding processes, working with other service providers to ensure referral pathways are efficient and client-centered, assessing participant needs and selecting appropriate healing interventions.
You will work closely with the local community to ensure the services provided and the programs delivered are culturally appropriate and effective.
What You Will Do
Under limited direction, the Assistant Director will:
- Lead the development, facilitation and delivery of NBHF programs and manage a team providing client liaison and support roles.
- Provide leadership and guidance to the NBHF on case management issues and challenges and develop comprehensive written procedures.
- Be an effective conduit for communication between staff members and service providers and staff members and the Senior Director and Executive.
- Provide a robust, culturally appropriate application and assessment process that ensures the most suitable applicants can be accommodated in programs and that applicants who cannot be accommodated are referred to more appropriate supports.
- Liaise with infrastructure and property service providers to ensure security and safety of staff, clients and property and that planned and urgent maintenance can be carried out without adversely affecting NBHF programs.
- Develop and maintain collaborative working relationships with clients, stakeholders and service providers, including the Alexander Maconochie Centre and Rehabilitation Services, non-government organisations and government agencies, meeting all commitment and contractual arrangements and establishing a strong network with local and interstate services.
- Lead procurement activity for any third-party provided services that are required to deliver NBHF programs.
- Model Aboriginal cultural values that are inclusive of the Ngunnawal Community as traditional custodians.
- Represent the NBHF and ACT Health Directorate in meetings with other parts of the ACTPS and with external forums, and at local community forums, events and activities.
- Manage the appropriate procurement and storage of inventories at the NBHF for foodstuffs, consumables and program materials.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the service and the ACT Health Directorate.
The Must Haves:
Professional / Technical Skills and Knowledge
- Demonstrated knowledge of issues affecting Aboriginal and Torres Strait Islander peoples in contemporary Australian society, including an understanding of the Ngunnawal culture and of the respective societies and cultures of Aboriginal and Torres Strait Islander people.
- Proven leadership skills and the ability to motivate, inspire and manage staff to achieve service and professional objectives.
- Experience in managing a team that provides support and consultation or liaison services for Aboriginal and Torres Strait Islander people.
- Proven high level interpersonal and communication skills including the ability to liaise with stakeholders at all levels, including Aboriginal and Torres Strait Islander communities, the general public, service providers, government agencies and clients with complex health needs.
- Demonstrated organisational and problem-solving abilities within a service delivery environment including the ability to set priorities, monitor and manage workflow and respond to client feedback.
- Demonstrated commitment to work, health and safety (WH&S) and to the ACT Public Service Values and Signature Behaviours.
- Prior to commencement, the successful candidate will be required to undergo a pre-employment National Police Check.
The Nice To Haves:
- Certificate IV in Alcohol and Other Drugs
- Senior First Aid certificate
- Experience, Certification or Tertiary qualifications relevant to the role
- An understanding of a rural and/or farm environment
- Working With Vulnerable People registration.
For more information contact Mitchell on 0425 269 780