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Business Analyst – Multiple positions

The key responsibilities are, but not limited to:

  • Plan, facilitate and document user interviews, eliciting both high level and detailed business problems and analysing root causes
  • Design and facilitate workshops and interviews that include a variety of internal and external stakeholders across all levels
  • Design and develop business process models and workflows in consultation with key staff across the agency
  • Manage stakeholder groups to develop a partnership with the business and foster a productive working environment
  • Undertake requirements mapping and traceability
  • Translate defined business needs into outcomes and problem statements (not technical requirements), for large-scale Government applications and complex systems.

Skills and experience required;

  • Experience as a business analyst with significant exposure to user experience and/or service design
  • Proven experience in producing relevant artefacts including journey maps and service blueprints
  • Demonstrated experience in operating autonomously while delivering in program/project environment with limited direction
  • Proven ability to communicate effectively whilst anticipating stakeholder needs and expectations across a geographically dispersed network
  • Proven analytical abilities with the ability to propose and facilitate change and contribute to business improvement strategies
  • Strong communication skills, with the ability to translate between business and technical terminology

Job Location
Canberra, ACT, Australia
If you are interested in the above job, please forward your resume to, newman.ponniah@calleo.com.au or call us on 0404 331 242
Due to the nature of this role, this job is open to Australian Citizens only. Candidates who currently hold or able to obtain Federal Government Security Clearances are highly desirable.
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