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APS 6 Clinician

APS 6 Clinician

  • Initial 12 months contract with possible extension
  • Brisbane, QLD
  • AHPRA or AASW registered

Our Federal Government client is seeking APS 6 Clinicians to be part of the Client Assist 24/7 Contact Centre providing intake assessment and triage services, clinical mental health support, crisis case management and service quality assurance.

The successful candidate should have extensive experience in triaging and coordinating telephone based clinical intake services including complex and potentially high-risk clients. You will also be responsible for:

  • Triaging and coordinating intakes and referral of clients to the regions for allocation to services
  • Provision of high quality clinical mental health services including assessment and referral, evidence based phone counselling, and crisis case management
  • Provision of specialised counselling intervention tools and models dependent on client needs
  • Ensuring effective and efficient intake for clients requesting counselling, group and/or case management services
  • Ensuring escalated cases are identified and promptly triaged
  • Ensuring risk assessment and safety planning is completed during intake calls and appropriate follow up action taken
  • Liaison with internal and external stakeholders in relation to follow-up actions in coordinating care for cases identified at intake as required
  • Provide brief telephone intervention to clients in distress who may require immediate clinical support
  • Appropriate record-keeping and documentation regarding management of intakes identified risk cases

Please note that the first 3 weeks are paid mandatory training (Monday to Friday 9:00 a.m. to 5:00 p.m.) After the training there is flexibility to work minimum 3 shifts per week 24 hours a day, 7 days a week.

Mandatory Skills & Experience

  • Qualifications as a registered Psychologist / Mental Health Occupational Therapist / Mental Health Registered Nurse with full AHPRA registration, OR
  • Qualification as a Social Worker eligible for membership of the Australian Association Social Workers (AASW) and be eligible to apply for Mental Health accreditation
  • Working with Children (WWC) and/or Vulnerable People Checks/Clearance

This opportunity is within the Australian Public Service.  In order to be considered, please note that candidates must be an Australian Citizen at time of application
If you would like additional information on this role please contact Kathryn on 0493 138 978 or email Kathryn.buttigieg@calleo.com.au
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